Contact Information
Questions about the Payment Policy should be sent to us at our contact information, which is posted below:
Business Name: Hardscape Heavy
Email: support@hardscapeheavy.com
Phone Number: (805) 398-6165
Customer Service Hours: Mon to Sun, 9am to 5pm Pacific Time
Registered office: 2108 N St Ste N, Sacramento, CA 95816.
At checkout. We accept major credit cards, PayPal, Apple Pay, Google Pay, Amazon Pay and Shop Pay. Shop Pay Installments lets you pay over time on eligible orders, subject to approval by Affirm; Hardscape Heavy is not a lender.
By invoice. For larger orders you can pay by wire transfer, ACH or business check. Email support@hardscapeheavy.com for an invoice. Your order ships after payment clears.
What you pay. Prices are in US dollars. Shipping is calculated at checkout from your delivery address and the delivery type you choose, and sales tax is calculated at checkout or on your invoice. The total at checkout, or on your invoice, is what you pay. Apart from return costs, which our Refund Policy covers, the only later charges are the ones our Shipping Policy describes: the difference when your delivery type has to be switched to the one your address needs, which we invoice before your order ships; carrier charges for changes you ask for after ordering or for a redelivery after a missed delivery; and storage when a terminal pickup is not collected within the carrier's free storage window.
Questions. Email support@hardscapeheavy.com or call (805) 398-6165, Monday to Sunday, 9am to 5pm Pacific Time.