If you find a lower advertised price from an authorized retailer on an identical in-stock item within 14 days of your purchase, we will match it, and beat it by $50 on items over $2,000, subject to the conditions below.
In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.
Policy
If you find a lower price that meets the conditions below, we will refund the difference to your original payment method.
Conditions:
- You must purchase the item from our website before requesting your Price Match
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc.)
- Refund requests Exclude special once-a-year promotions such as Black Friday/Cyber Monday.
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.
Hardscape Heavy strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal. Keep checking our website for new deals to get the latest that we are offering.
Price matches are not available on a competitor's clearance, used, open-box or demo items.
Contact Information
Questions about the Price Match Policy should be sent to us at our contact information, which is posted below:
Business Name: Hardscape Heavy
Email: support@hardscapeheavy.com
Phone Number: (805) 398-6165
Customer Service Hours: Mon to Sun, 9am to 5pm Pacific Time
Registered office: 2108 N St Ste N, Sacramento, CA 95816.